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Add new buyers to messenger profiles with purchase details

Add new buyers to messenger profiles with purchase details

Your one-time orders lack chat context, leaving agents with no purchase details. Agents can provide purchase-aware support same day by receiving amount, product info, and a buyer tag.

Add new buyers to messenger profiles with purchase details

Workflow preview:

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Overview

When purchase events don't populate chat profiles, agents lack the context needed for fast, accurate responses. This flow enriches messenger profiles with amount, product details, and a buyer tag so agents can deliver purchase-aware support within minutes.

Add new buyers to messenger profiles with purchase details