Add new ad leads to support onboarding list
Add new ad leads to support onboarding list
Ad lead submissions arrive untracked, leaving support without subscriber context for onboarding or quick follow-up. Adds subscribers to the onboarding list so support can send welcome messages same day.
Overview
When ad leads aren't routed to onboarding, support coordinators can't welcome or triage new contacts quickly. This workflow captures lead submissions and adds them to your onboarding list, enabling support to send welcome and triage messages the same day.