Add locate ticket details to client record for scheduling
Add locate ticket details to client record for scheduling
Your locate-ticket emails hide ticket numbers and dates crews need to schedule work and avoid utility strikes. Attach ticket details to the client record so dispatch sees them before same-day jobs.
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Overview
When locate notices arrive in your inbox, crews and dispatch need ticket numbers and start times immediately to avoid missed locates and service delays. This captures those details from emails and attaches them to the client record so dispatch can route and prep crews before same-day jobs.