Add live chat visitors to nurture list and workflow

Your live chat conversations often miss contact details, leaving inbound leads unqualified and delaying campaigns. Contacts are created and enrolled into nurture so campaign managers can act within minutes.

Overview

Live chat is a high-intent channel, but missing emails mean leads slip through to competitors and campaigns start late. This flow captures chat emails, creates contacts, and enrolls them in nurture so campaign managers can begin targeted outreach within minutes.