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Add lesson completers to CRM engagement segment for follow-up

Your course completions don't update CRM tags, leaving support unaware of learner progress. Tagged completions reach CRM so support can follow up the same day.

Add lesson completers to CRM engagement segment for follow-up

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Overview

When lesson completions don't surface in your CRM, support can't prioritize outreach and learners slip through. This flow tags completers and surfaces them to support, enabling targeted follow-up and same-day contact.

Add lesson completers to CRM engagement segment for follow-up