Add latest NPS survey ratings to contact records
Add latest NPS survey ratings to contact records
Your NPS submissions aren't linked to contact profiles, leaving campaign managers without recent sentiment context. Syncing ratings and comments to contacts provides immediate segmentation and prioritization before the next send.
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Overview
NPS feedback that's not tied to contact records leaves your campaigns blind to customer sentiment. This flow writes ratings and comments into contact profiles within minutes, letting campaign managers prioritize detractors and act before the next campaign send.