Add lapsed members to re-engagement list and notify
Add lapsed members to re-engagement list and notify
Your stopped membership records drop out of active campaigns and delay retention outreach. This moves those members into a re-engagement list and notifies managers within 12 days.
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Overview
When members flip to a stopped status, retention outreach often misses the window and relies on manual exports; this flow moves those members into a re-engagement list after your cooling period and alerts the membership manager. That eliminates manual steps and ensures targeted outreach is queued within 12 days.