Add keyword responders to outreach workflow for community
Add keyword responders to outreach workflow for community
Your inbound keyword texts for community requests leave coordinators scrambling to enroll supporters into programs. Add them to the correct outreach workflow so coordinators can respond same day.
Workflow preview:
Zap details:
Overview
When supporters text a keyword, coordinators shouldn't have to manually enroll them. This flow captures keyword responders and places them into the correct outreach track so program coordinators can follow up same day.