Add incoming social messages to lead record, pause sequences
Add incoming social messages to lead record, pause sequences
Your incoming social messages arrive outside the CRM and leave reps without conversation context. They get added to the lead and active sequences are paused so reps respond with context within minutes.
Overview
Stop duplicate outreach and give reps the context they need to reply quickly. This flow captures social messages into the lead record and pauses active sequences, so outreach is coordinated and response-ready within minutes.