Add incoming messages to lead timeline and pause sequences
Add incoming messages to lead timeline and pause sequences
Your inbound messages land outside the CRM, leaving lead timelines missing reply context. This captures those messages on the lead record and pauses outreach so reps see replies within minutes.
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Overview
Inbound replies that never reach the CRM create duplicate outreach and wasted rep time. This flow captures those messages on the lead timeline and pauses active sequences so reps see reply context and avoid redundant outreach within minutes.