Add incoming messages to lead record and pause sequence
Add incoming messages to lead record and pause sequence
You get inbound prospect messages via webhook with no CRM context, so reps risk duplicate outreach. Attaches message to the lead and pauses sequences so reps have clear context within minutes.
Overview
Inbound prospect messages that land outside the CRM create duplicate outreach and wasted rep time. This flow captures those messages into the lead record and pauses active sequences, giving reps clear context and stopping duplicate contact within minutes.