Add incoming homeowner service requests to nurture list

Incoming service requests arrive as raw payloads without contact or project context, delaying qualification. Add contacts and project notes to campaigns to enable faster, same-day follow-up.

Overview

Raw service requests often land as unstructured payloads, forcing schedulers and marketers to chase details. This workflow converts each request into a contact with project context and enrolls it in a campaign so marketing managers and schedulers can act same day.