Add incident contacts to subscriber list for follow-up
Add incident contacts to subscriber list for follow-up
You miss post-incident contacts when new spreadsheet rows sit unprocessed, delaying outreach to affected users. Add contacts to your subscriber list so you can send follow-up email and SMS within minutes.
Overview
When incident contacts sit idle in your tracker, timely outreach slips and your program coordinators scramble. This flow captures those contacts into your subscriber list, enforces opt-in, and enables same-day email and SMS follow-up to affected recipients.