Add inbound message to lead timeline and pause sequences
Add inbound message to lead timeline and pause sequences
Your inbound prospect messages arrive unlinked to leads, leaving reps without context. They attach to the lead and pause outreach so reps respond with context within minutes.
Overview
Inbound prospect messages often land disconnected from leads, which causes duplicate outreach and confused reps. This flow attaches those messages to the correct lead and pauses sequences so reps get clean context and act within minutes.