Add inbound message to lead record and pause outreach
Add inbound message to lead record and pause outreach
Your inbound LinkedIn and support messages arrive without lead context, causing reps to overlap outreach. They are added to the lead and outreach is paused so reps respond with context within minutes.
Overview
Stop duplicated outreach and give reps the conversation context they need to close and protect relationships. Inbound messages are logged to the lead and outreach is paused within minutes, so reps act with full context and avoid confusing follow-ups.