Add inbound caller to messaging follow-up sequence fast

Inbound SMS callers arrive untagged, leaving agents without context and delaying follow-up. Enroll each caller into a support messaging sequence so CS can respond faster same day.

Overview

When inbound texts arrive without enrollment, your small CS team can lose momentum and early outreach stalls. This flow auto-enrolls each caller into a follow-up messaging sequence so your customer success managers can triage and respond the same day.