Add high-score NPS respondents to CRM contact record
Add high-score NPS respondents to CRM contact record
Your NPS survey responses aren't tied to contact records, so account teams miss promoter context for follow-up. Capture high scores on the contact record so outreach happens same day.
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Overview
When high NPS responses don't land on the contact record, account teams lose the context they need to act. This flow writes promoter scores to each contact so success managers can prioritize outreach and follow up the same day.