Add former members to offboard log and remove access

When members leave, your membership lists and email segments can go out of sync and former members may keep receiving gated content. You get cleaned records and removed feed access the same day.

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Overview

Stale membership lists and missed offboards cause accidental access and unwanted outreach; this workflow centralizes every leave event so program coordinators never send gated content to ex-members. With records updated and feeds cleared the same day, your team spends less time remediating errors and more time supporting active members.