Add former customers to re-engagement sequence with expiry

When contacts enter the former-customers list, marketing loses status and may keep sending outreach. You get records forwarded with expiry so outreach stops for archived contacts within minutes.

Overview

Left unchecked, list moves for former customers let campaigns keep sending and erode deliverability and trust. This flow routes those contacts into your outbound system with a clear expiry so campaign managers stop outreach and compliance is enforced within minutes.