Add former customers to re-engagement sequence with expiry

When contacts enter the former-customers list, marketing loses status and may keep sending outreach. You get records forwarded with expiry so outreach stops for archived contacts within minutes.

Workflow preview:

Zap details:

Overview

Left unchecked, list moves for former customers let campaigns keep sending and erode deliverability and trust. This flow routes those contacts into your outbound system with a clear expiry so campaign managers stop outreach and compliance is enforced within minutes.