Add first paid customers to paying contact group
Add first paid customers to paying contact group
You get first-payment events but support contacts lack paying context, so agents can't prioritize billing. Tag and add customers as paying in your inbox so the team sees status within minutes.
Overview
When a customer makes their first payment, your support and billing teams need to see that status immediately to prioritize outreach. This flow adds or updates the contact in your inbox and tags them as paying so agents have priority context at a glance within minutes.