Add failed payment tag to subscriber profiles for follow-up
Add failed payment tag to subscriber profiles for follow-up
Failed charges leave billing and subscriber records without payment context, delaying collections. Tagging affected subscribers lets billing and marketing prioritize outreach same day.
Overview
Failed payments silently erode revenue and create manual follow-ups for billing. This flow tags affected subscribers so billing and marketing see payment status within minutes, enabling same-day collection outreach and targeted recovery messaging.