Add failed payment contacts to recovery list for follow-up

Your failed payments arrive without contact tags, leaving retention teams blind to churn signals and blocking timely outreach. Capture and tag those customers to enable recovery outreach the same day.

Overview

Failed payments often slip through and mute your retention pipeline; this flow turns every failed payment into a tagged contact and a single-row ledger entry. That gives marketing ops and retention managers immediate visibility and enables same-day recovery outreach.