Add failed course payment leads to tracking sheet

Failed course payment leads land untracked, leaving enrollment coordinators unsure who to contact. Centralize those leads so coordinators can recover enrollments ahead of the cohort start.

Overview

Failed-payment leads are warm recovery opportunities that often slip through the cracks, shrinking cohort capacity and confusing enrollment coordinators. Centralizing those leads into a single tracking sheet arms coordinators to contact prospects within hours and recover seats before the cohort begins.