Add date to interaction row when checkbox is ticked
Add date to interaction row when checkbox is ticked
Your support log lacks timestamps when follow-up boxes are ticked, causing handoff confusion and SLA delays. This adds a formatted date to the row so coordinators see timing and act same day.
Overview
Missing timestamps on checked follow-ups create handoff friction and can let issues slip past SLA windows. This writes a clear, formatted date into the support row so coordinators and agents get timing context and can respond same day.