Add date stamp when support checkbox is checked
Add date stamp when support checkbox is checked
Your support tracker rows miss completion dates when agents tick follow-up checkboxes, leaving SLAs unclear. It adds formatted date stamps so coordinators see timestamps within minutes.
Overview
When agents tick follow-up boxes, missing timestamps create unclear SLAs and slow handoffs; this flow guarantees every checked row receives a formatted date stamp. Coordinators gain accurate timestamps for triage and SLA checks within minutes, reducing manual follow-up.