Add customers who used first coupon to review segment
Add customers who used first coupon to review segment
Your coupon redemptions aren't captured in lists, so buyers miss review-request emails and reporting lacks conversion context. Add them to a review segment to request feedback within 48 hours.
Overview
When first-time coupon redeemers don't land in your email audience, review asks slip and campaign reporting is incomplete. This flow captures those redeemers and places them into a review-request segment within hours so campaign managers can solicit feedback while the experience is fresh.