Add course completer to appropriate follow-up email group

Course completions missing mailing list routing leave your program coordinators blind to follow-up context. Adds learners to the right group and notifies ops so outreach can happen the same day.

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Overview

If course completions don't route, coordinators chase context and outreach windows slip. This flow keeps mailing lists accurate and posts a contextual ops message so program coordinators can send surveys and request reviews within minutes or the same day.