Add closed support contacts to customer messaging list

Closed support tickets often include phone or email contacts that aren't added to marketing lists. It adds consented contacts to your messaging list for same-day outreach.

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Overview

Support tickets contain ready-to-engage customers; leaving those contacts untracked means missed revenue and wasted service effort. This flow reliably captures consented phone and email on ticket close and enrolls profiles into your messaging list, enabling same-day outreach and faster retention.