Add closed premium support notes to contact records

Your premium support threads miss contact-side notes, so campaign managers lack context for follow-up. Attach the thread summary to the contact record so managers have context before outreach.

Overview

Closed premium support threads often leave marketing without customer context, making outreach feel generic and untimely. This flow writes thread summaries directly to each contact timeline so campaign managers and support leads have full context before outreach, typically within minutes.