Add closed conversation summaries to a central digest

Your closed conversations often go unrecorded, leaving CS managers without case context for handoffs. Capture concise summaries into a central digest so notes are available same day.

Workflow preview:

Zap details:

Overview

Closed conversations that never leave your support platform create handoff gaps and slow reporting. This workflow captures and centralizes those summaries into a searchable digest so CS managers and business owners have accessible notes available same day.