Add client SMS replies to session record in database
Add client SMS replies to session record in database
Your client SMS callbacks arrive unlogged and break session notes and follow-ups. You get time-stamped client record updates so clinicians and admin act before the next appointment.
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Overview
When client SMS replies go unlogged, clinicians miss context and administrative tasks pile up. This flow captures inbound SMS and appends them to the correct client record, giving clinicians and admin a time-stamped log to act on the same day.