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Add client details to conversation thread from calls

Add client details to conversation thread from calls

Your call messages lack client context, forcing lawyers to search records and delay follow-up. It posts matched client and matter details into the thread so you can triage same day.

Add client details to conversation thread from calls

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Overview

Call notes that arrive without client context force lawyers into time-consuming lookups and slow follow-up. This workflow enriches the thread with matched client and matter summaries so partners and intake staff can triage and act same day.

Add client details to conversation thread from calls