Add classified reason codes to flagged event rows

You record flagged event emails as spreadsheet rows without guest or sensor labels, leaving support without incident context. Support gets reason codes back to rows for same-day dispute resolution.

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Overview

Flagged sensor emails often arrive as unlabeled sheet rows, forcing manual review and delaying dispute resolution; this flow classifies each row with both customer-claimed and sensor-determined reason codes so support can triage and prepare billing evidence same day. It gives program coordinators consistent incident context and reduces manual lookup during busy shifts.