Add churn tag and alert team on cancellations

Your cancelled subscriptions lack churn context, leaving customer success and billing unaware and outreach delayed. It tags the user and alerts your team so follow-up occurs same day.

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Overview

When a customer cancels, your CSMs need immediate context to act — this flow tags the user and fires a team alert so outreach happens same day. That reduces missed recovery opportunities and keeps billing and success teams coordinated.