Add churn cancel tag to member profiles for reactivation

When members cancel, your support team lacks a clear signal to prioritize reactivation and outreach. Tagged profiles surface priority contacts so you can start re-engagement same day.

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Overview

Cancellations are an early reactivation opportunity; without a visible signal, follow-up windows close unnoticed. This flow tags canceled member profiles so support and retention leads see priority contacts and can start win-back outreach within minutes.