Add channel mentions to equipment card comments for teams
Add channel mentions to equipment card comments for teams
Your equipment issue mentions in team channels go untracked, scattering incident context across conversations. They become centralized comment history for managers and coordinators the same day.
Overview
When equipment-related mentions live only in chat, incident history fragments and decisions slow. This flow attaches those mentions as card comments so managers get a single, searchable history within minutes, improving repair handoffs and auditability.