Add cancelled trial contacts into the right campaign
Add cancelled trial contacts into the right campaign
When users cancel free trials, your marketing lists lose campaign context and outreach stalls. Moves cancelled-trial contacts into the correct campaign so reactivation starts same day.
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Overview
When free trial cancellations aren't routed, reactivation windows close and campaign managers scramble. This flow moves cancelled-trial contacts into the correct campaign, updates CRM records, and notifies owners so reactivation can begin the same day.