Add cancelled subscriptions to review sheet for follow-up
Add cancelled subscriptions to review sheet for follow-up
Cancelled subscriptions go unreviewed, obscuring refunds and recovery chances. Record cancellations with last-charge date into a central sheet to prioritize outreach before the next billing run.
Overview
When subscribers cancel, billing and retention clarity depends on fast context and a single source of truth. This flow captures cancellations with last-charge dates into a central review sheet so your billing staff and retention managers can triage and act before the next billing run.