Add cancelled donation tag to segmented subscriber lists
Add cancelled donation tag to segmented subscriber lists
Your donation webhooks lack cancellation tags, so canceled donors keep getting regular campaign emails. Stop outreach and begin recovery within minutes by tagging affected subscribers.
Overview
If donation cancellations or failed payments still generate regular campaign sends, your lists and messaging lose precision and risk donor frustration. This flow immediately tags affected donors and excludes them from active sends, so campaign managers can switch to recovery sequences within minutes.