Add cancellation tag and date to membership contacts
Add cancellation tag and date to membership contacts
You get scheduled membership cancellations without tags, leaving campaign teams unable to prioritize outreach. The workflow tags contacts and records the cancellation date so you can act before the next billing run.
Overview
When members schedule cancellations, retention windows close quickly and campaigns often miss recovery chances. This flow tags those contacts and timestamps the cancellation date so retention and campaign managers can act before the next billing run.