Add cancellation entries from team messages to log

Your cancellation messages in the team channel go untracked, causing missed refunds and lost customer context. Capture them into a central cancellations log so support and billing can act same day.

Overview

When cancellations are mentioned in your team chat, billing and support lose critical context and can't respond quickly. This capture creates a single, searchable cancellations log so support and billing can act on refunds and outreach the same day.