Add cancellation date to customer task record immediately

Your subscription cancellations lack task updates, leaving customer status stale and handoffs delayed. It records cancellation dates and updates task status so marketing ops can act within hours.

Overview

When subscriptions cancel, campaign status and churn workflows quickly become inaccurate unless cancellations are recorded. This workflow writes cancellation dates to customer work items and notifies ops on missing records so marketing ops can prioritize retention within hours.