Add canceled members to reengagement mailing list automatically

Your canceled members stay in active mailing lists, causing re-engagement sends to miss the mark. Move canceled accounts to a reengagement list so marketing can send targeted win-back emails same day.

Overview

When community members cancel, your audience segments and campaign metrics go stale; this flow moves canceled members into a reengagement list and records a cancellation event so marketing can act within a day. It eliminates manual list cleanup and ensures your next campaign targets the right recipients.