Add canceled members to exit sequence and update tags
Add canceled members to exit sequence and update tags
Canceled memberships leave your audience with old tags and no exit feedback. You get feedback and clean lists by enrolling them in a cancellation survey and removing community tags within minutes.
Overview
When members cancel, your audience segments quickly become inaccurate and you miss exit feedback that fuels retention. This flow automatically enrolls canceled members into a short survey sequence and tidies tags, so you capture reasons and keep lists clean within minutes.