Add canceled members to churn email list for reengagement
Add canceled members to churn email list for reengagement
Canceled members can remain on active email lists, causing coach confusion and wasted sends. It moves canceled profiles into a churn audience so coaches can run retention outreach the same day.
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Overview
When members cancel, outdated lists keep sending active campaigns and waste coaching time while hurting engagement. This flow keeps your audience clean by moving canceled profiles into a churn audience, enabling same-day retention or reengagement outreach.