Add canceled community members to master email list
Add canceled community members to master email list
Your canceled community subscriptions make email lists stale and block re-engagement. Add them to a master exit segment so program coordinators can run win-back campaigns same day.
Overview
When community members cancel, your email audiences quickly become inaccurate and re-engagement windows close. This workflow puts canceled members into a master exit segment and emits a cancellation event so campaign managers can act the same day.