Add canceled appointments to subscriber profile and event
Add canceled appointments to subscriber profile and event
Your canceled appointments lack subscriber context, leaving campaign flows and suppression lists incomplete. Profiles are updated and rebook outreach is sent so campaigns stay accurate within 48 hours.
Overview
When cancellations never reach your marketing platform, rebook offers are missed and suppression lists get stale. This flow updates subscriber profiles and logs a cancellation event so retention teams can send targeted rebook outreach and keep campaigns accurate within 48 hours.