Add canceled appointment entries to sales overview sheet
Add canceled appointment entries to sales overview sheet
Your cancellation form entries lack sales context, so canceled consultations are untracked. Coordinators get cancellations in their sales overview and can follow up the same day.
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Overview
Missed visibility into cancellations slows outreach and frustrates customers. This flow captures cancellation form submissions, enriches them with contact context, and creates rows in your sales overview so coordinators can follow up the same day.