Add call-priority tag to qualifying service jobs for dispatch
Add call-priority tag to qualifying service jobs for dispatch
You miss callbacks when qualifying service jobs aren't flagged, creating dispatch confusion and delayed outreach. Prioritize callbacks so dispatchers and techs respond the same day.
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Overview
For a small HVAC and plumbing operator, missed callback flags slow dispatch and frustrate customers. This flow flags qualifying jobs so dispatchers and techs see priorities immediately, enabling same-day callbacks and smoother field prep.