Add business-hours audit tag to incoming tagged leads

Your tagged leads lack an immediate audit marker, leaving agents unsure which in-hours tags require prompt review. They get marked for in-hours follow-up and triage within two hours.

Overview

Tagged leads created during business hours often need prioritized attention, yet agents can’t easily tell which require in-hours review. This flow marks those leads for in-hours audit and surfaces them for triage within two hours, giving agents a clear, timebound queue to act on.